Synops Privacy Policy

Last Updated: 25 September 2024

Welcome to Synops, an audiobook summary service provided by Andme Yazılım Sanayi ve Ticaret Anonim Şirketi (“Synops,” “we,” “us,” or “our”). We prioritize your privacy and are committed to protecting the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, sharing, and protection of your personal information across the Synops app and related services (collectively, “Services”).

If you have any questions about this Privacy Policy, please contact us at info@synops.com.

1. Information We Collect

Personal Information You Provide:

Contact Details: Name, email address.
Account Details: Username, password (securely stored), profile image.
Subscription Information: Details about your subscription, such as payment method and transaction history.
User-Generated Content: Comments, reviews, and interactions within the app.

Information Collected Automatically:

Device and Usage Data: IP address, device identifiers, browser type, operating system, and interaction patterns with our Services.
Location Data: Approximate geographic location based on your device settings.

We do not collect sensitive personal information as part of our services.

2. Use of Information

We use your information to:

Provide account setup and management.
Deliver personalized audiobook summaries and experiences.
Send updates and promotional offers, subject to your preferences.
Analyze app usage to improve functionality, security, and service quality.
Process your subscription payments and manage billing.

3. Sharing of Information

Your information may be shared with:

Third-party Service Providers: We work with service providers (e.g., payment processors, cloud storage providers) to help us deliver and improve the Services. These providers are bound by confidentiality obligations.
Business Partners: With your explicit consent, we may collaborate with partners for promotional activities.
Legal Entities: We may share your information as required by law or to protect our rights and the safety of users.

4. International Transfers

Your information may be transferred and processed outside your country of residence, where data protection laws may differ. We take appropriate safeguards to ensure that your data remains protected.

5. Your Rights

You have the following rights concerning your personal data:

Access and Update: You can access and update your personal information in the app.
Opt-out: You can opt-out of certain data uses, including marketing communications.
Deletion: You may request the deletion of your data, subject to legal obligations or requirements.

6. Data Security

We use robust security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.

7. Payment Information

All payments for Synops subscriptions are processed through trusted third-party payment processors. We do not store your payment information on our servers. Your payment details are securely handled according to the policies of the payment providers.

8. Children’s Privacy

Synops is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes and post the revised policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@synops.com.